Any policy sold by Outbacker Insurance includes cover for any medical claim due to Covid. We include cover for cancellation due to you falling ill with Covid and being unable to travel or being required to self isolate, subject to medical certification or an official test result. We additionally include cover for curtailment due to the death of a close relative due to Covid.
Click here to view common scenarios and the cover available under your policy on our dedicated Covid Page.
Unless your destination requires a COVID test then you have no obligation to take one prior to travel under our policy. If your destination does require a test or you wish to take one as you feel unwell we would generally recommend using a private test as noted below as this will include a standardised Fit (or unfit) to Fly Travel certificate. As standard the following options are available to you to prove you have tested positive
A private test from a provider that provides a Travel certificate, for example* https://lloydspharmacy.com/pages/covid-test-for-travel
Any other written confirmation of a positive COVID test from a relevant source for example a pharmacy, doctors surgery or hospital.
* Please note this is not an endorsement of this particular provider, we use this as an example as they are a high street provider in the UK.
No. Our policies do not cover the cost of COVID tests either prior to, during, or post your travel
Note: Our claims team will assess costs for COVID tests required by a doctor or hospital as part of a valid claim for emergency medical assistance on a case by case basis. Claims for COVID tests for any other reason (for example pre-departure, in hotel/venue or post arrival tests) will not be covered.
