The Outbacker TravelMate app puts your travel, gadget and car hire excess policies in one place. You can make a claim, buy a new policy, manage an existing policy through your Customer Zone, and access your Outbacker Plus benefits and rewards if you have joined the loyalty scheme.
The app lets you:
Call us, our claims team and the emergency medical service for free, wherever you are in the world, as long as you have WiFi or data. Calls are routed over the internet.
Get direct access to our Emergency Medical Assistance Service.
Make a claim on your policy.
Use our translation service, including offline.
See the latest FCDO travel advice.
Find emergency numbers for the country you are visiting.
Access our Cover Queries and Advice service, including guidance for major travel incidents.
